Privacy Policy
Effective Date: 01/05/2025
What We Collect
Personal Info You Share: When you interact with an AI assistant, you may provide your name, email, phone number, or other relevant details.
Transcripts: Conversations (voice and text) are recorded and stored to help improve services and assist the business you contacted.
Technical Data: Device type, IP address, and timestamps may be logged for service analytics and troubleshooting.
How We Use It
We use the collected data to:
- Help businesses respond to your inquiries
- Improve AI accuracy and functionality
- Schedule meetings or deliver services you've requested
- Ensure system performance and security
Who We Share It With
We do not sell your data. Your data may be shared:
- With the business you contacted (so they can help you)
- With service providers who process data securely on our behalf
- If required by law
How Long We Keep It
We store your data only as long as needed for:
- Supporting you and the business
- Service improvement
- Legal or regulatory reasons
Your Rights
Depending on your location, you may have the right to:
- Access or correct your data
- Request deletion
- Withdraw consent
- File a privacy complaint
To make a request, email us at hello@simply-ai.io
Security
We protect your data with encryption, access controls, and other security best practices.
Children’s Privacy
This service is not intended for children under 13. We do not knowingly collect data from children.
Changes
We may update this policy from time to time. Major updates will be posted on this page.
Contact
SimplyAI
0113 887 8010
hello@simply-ai.io
Unit 8, Gemini Business Park, Sheepscar Way, Leeds LS7 3JB
