Terms of Service
Effective Date: 01/05/2025
These Terms of Service ("Terms") govern your access to and use of our AI assistant creation platform ("Services"). By using our Services, you agree to be bound by these Terms.
Who We Serve
Our Services allow businesses to build and deploy AI-powered assistants on websites and phone systems to assist customers via voice and text.
Your Responsibilities
- You must comply with all applicable laws when using our Services.
- You’re responsible for configuring assistants in a way that respects your end users’ privacy.
- You must not use our Services to engage in harassment, fraud, or illegal activities.
Data and Privacy
- You retain ownership of your data. We process it to provide and improve our Services.
- Transcripts of conversations are stored securely and made available to your business for support and training purposes.
- By using our Services, you confirm that you have the right to process any end-user personal data you collect through our platform.
Use Restrictions
You agree not to:- You retain ownership of your data. We process it to provide and improve our Services.
- Transcripts of conversations are stored securely and made available to your business for support and training purposes.
- By using our Services, you confirm that you have the right to process any end-user personal data you collect through our platform.
Availability and Uptime
We strive to maintain 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance or force major events may cause temporary disruptions.
Termination
We may suspend or terminate your access if you violate these Terms or if we detect misuse of the platform.
Disclaimer
Our Services are provided “as is.” We do not guarantee the AI will always be accurate or appropriate for all use cases.
Limitation of Liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising out of your use of our Services.
Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes must be resolved in the courts of England and Wales.
Contact
If you have questions about these Terms, contact us at hello@simply-ai.io.
